IKEA’s Perceptive Banners – Respectful and Effective Marketing

I loved IKEA’s latest display advertising effort. Acknowledging that over 60% of mobile banner clicks are actually accidental, IKEA shows users messages like ‘A slip of the thumb tap? That happens’ and ‘Really, are you sure?’ instead of directly taking users to a site or landing page they didn’t intend to visit in the first place.

Not only is this a better technique for customers (permission marketing 101), but the company also saves money and improves its marketing efforts, thanks to a better understanding of user intent and engagement. Plus, doing something a little creative and different sure helps brand awareness and sentiment!

Watch an overview video here:

The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right

Here’s another great guest post by the team at Mirai Espana, this time by Pablo Delgado and César López. This post examines how 3rd Party Retailers / OTAs capture business intended directly for hotels…and how to approach / fix the problem. Also evaluated is the value OTAs CAN add, i.e. via generic and destination level searches.

How Online Travel Agencies (OTA) or 3rd Party intermediaries get the customers that are searching for you on the web

PART 1: The problem

In Continental Europe, hotels with registered trademarks can prevent intermediaries from using their brand names in Google Adwords. Doing this means that more users end up on their own websites. In spite of the advantages, most independent hotels don’t take the necessary steps to benefit from it.

Did you think you were first in line? Others are cutting in front of you.

Your 1st place is barely visible

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The curse of too much choice

A great TED talks video by Sheena Iyengar that talks about the perils of too much choice. To quote from the video blurb:

We all want customized experiences and products — but when faced with 700 options, consumers freeze up. With fascinating new research, Sheena Iyengar demonstrates how businesses (and others) can improve the experience of choosing.

We all know what happens when you’re faced with too much choice…if you’ve ever stood in the local hypermarket aisle, facing endless brands of washing powder, you’ll know exactly what I mean. We all love choice…but do we really need 25 varieties of washing powder? Humans are great at processing 6-7 pieces of information at a time and at eliminating the choices we know we DON’T want.

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