Rejection, Olympic Doughnuts and Amazing Customer Service
Just watched this heartfelt (and funny) TEDx talk by Jia Jiang, where he talks about overcoming his fear of rejection byContinue Reading
Tag: customer service
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The curse of too much choice
A great TED talks video by Sheena Iyengar that talks about the perils of too much choice. To quote fromContinue Reading
Long Tails, Tribes, Digital Natives and New World Hospitality
If you were to read the titles of popular business literature today, you’d think we were headed back to theContinue Reading
