by Jitendra Jain (JJ) October 25, 2020 1 Customer Experience Future Trends Hotel Digital Marketing Hotel Technology The Hotel Guest of 2020 – Predictions Revisited In 2008, just before the peak of the great recession, I wrote a syndicated article titled “Back to the future:Continue Reading
by Jitendra Jain (JJ) July 2, 2010 6 Analytics and Reporting Digital Marketing Strategy Hotel Social Media Hotel Websites and Design Rethinking Hotel Guest Satisfaction and Hotel Website Analytics I want to share two very simple but powerful ideas that could radically transform the way the hotel industry utilizesContinue Reading