Rethinking Hotel Guest Satisfaction and Hotel Website Analytics
I want to share two very simple but powerful ideas that could radically transform the way the hotel industry utilizesContinue Reading
Category: Digital, Marketing, CX
Marketing that drives bookings and experiences guests notice. Strategy across content, paid, CRM, web, and service moments.
Web 3.0 – The Sensory Web
Here’s a great presentation by a good friend (and extraordinary hotel educator), Lukas Ritzel. Lukas presented on the topic ofContinue Reading
The link between Facebook, Organ Donation and Boiling Frogs
Now that I have your attention with my intriguing post title, allow me to explain just what I mean… andContinue Reading
Pivot – Perhaps the early future of web and media browsers
(This was too good not to share!) Microsoft seems to have plenty of nifty innovations up its sleeve! In thisContinue Reading
Hotel Internet Marketing by 2013 – Are we on Track?
I came across a piece I’d written about 17-18 months ago on the future of hotel internet marketing. The articleContinue Reading
Augmented Reality Maps make their debut
After Blaise Aguera y Arcas offered a tantalizing peek at the world of Microsoft PhotoSynth a couple of years ago,Continue Reading
Hotel Internet Marketing Strategy – Practical Tips for Direct Digital Marketing
Save Money and Build Relationships with Direct Digital Marketing By Brian Deagan Despite unpredictable economic conditions, one truth endures forContinue Reading
The Hotel Concierge of the future now has a face!
Meet Emily….or the digital recreation of Emily, at least. At TEDxUSC, computer graphics trailblazer Paul Debevec explains the scene-stealing technologyContinue Reading
Taking direct marketing to the next level with Mobile QR Codes
If you’re switched on to the Mobile world, you’ve probably seen (and possibly even used) a QR (Quick Response) Code.Continue Reading
Mobile Marketing – Augmented Reality Browsers
Augmented reality is a hot new area for Research & Development in the Mobile Tech & Marketing field. Emagin definesContinue Reading
Hotelemarketer by Jitendra Jain (JJ) 