I did a quick survey recently called the Twitterati Dozen. This was basically an online survey with 12 questions addressed to prominent and very active Twitter users, to obtain their thoughts on Twitter use, connections, peeves, best practices and more. A big thank you to those of you who participated – the survey link was posted on Twitter and 100% of the results obtained within the first 24 hours. The majority of survey respondents who were contacted directly are based in the United Arab Emirates / Dubai (60%). Other geo-locations include France, the Netherlands, Spain, UK and USA.
Hoteliers are fantastic with people. Isn’t that what we’re paid for? But not all hoteliers are comfortable with technology…yet. Especially when it comes to getting the max out of the social revolution online. The good news is that every hotelier CAN make the best use of the Internet to boost their professional profiles as well as hunt for career opportunities more effectively. And all thats needed is the drive, common sense and the vital skill hoteliers already have…that of dealing with other human beings!
Though the Internet has revolutionized the way we interact and access a wealth of knowledge and information, great job leads these days are still a matter of ‘who you know’. Therefore getting connected with the right people the right way is crucial to job hunting success. Here are a few do’s and don’ts from experience:
Following on from the earlier articles, Back to the Future: Meet the hotel guest of 2020 (September 2008) 5 Future Developments that will revolutionize Online Hotel Marketing (October 2008), here are some thoughts on the role of Choice in successful Hotel Marketing of the future. I presented these ideas at the recent Revenue Management and Pricing Middle East Conference in Abu Dhabi…
As we mature into the Web 2.0 world and slowly inch our way to a more Semantic web, technology has made collaboration, connectivity and finding what you want easier than ever possible before. Combine available technology with the challenges posed by the recession and the timing for a Revolution of “Choice” is absolutely perfect!
Today, hotel guests have the option of various online tools that aid transparency, search and booking. However the research and booking process can still be pretty clunky and fragmented. I believe we need to move beyond the era of Search and Booking Engines to building superior “Experience Engines“.
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing?
The breakneck speed of tech evolution is inspiring (and often scary) but the two keywords that will set winning developments apart from the ‘also ran’ are ‘love’ and ‘simplicity’. It doesn’t take a degree to understand that people adopt technologies that fuel their imagination & passions…and the rate of adoption is in close sync to the simplicity of its interface and operation. Great technology needs to adapt to the needs of the user and future breakthroughs will bear testament to this.
Hotel eMarketing and Internet ‘e’volution – Creating an Online Culture at Hotels
Are you a hotel eMarketer looking for ways to better communicate, educate and develop the role at your property/ies? This article explores some of the issues surrounding these efforts, complemented by a dose of perspective and a generous helping of best practices, all garnished, hopefully, by your own ideas and experiences.
Affiliate Marketing has been around for quite some time, but it’s surprising to see how many hospitality sales & marketing professionals are unaware of the tremendous online opporunities that exist. So just what is Affiliate Marketing?
Affiliate marketing is an Internet-based marketing practice in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliate’s marketing efforts. Affiliate marketing is also the name of the industry where a number of different types of companies and individuals are performing this form of Internet marketing, including affiliate networks, affiliate management companies, and in-house affiliate managers, specialized third party vendors, and various types of affiliates / publishers who promote the products and services of their partners. (Source: Wikipedia)
While Hotels can employ a variety of affiliate marketing techniques, primary methods include setting up their own simple affiliate program where those who generate sales are rewarded with a commission (much like a travel agent commission, but usually lower than the 10%)…or working with established online affiliate marketplace like Commission Junction (CJ.com) to create an affilate program.
Welcome to www.HoteleMarketer.com! (A long overdue contribution to the world of online hotel / internet hospitality marketing). The aim of this site is document, discuss, critique and brainstorm (with other talented professionals out there) about this fascinating niche.
Feel free to post your thoughts, comments, suggestions and share your “e” experiences with everyone out there using this site. Besides commenting, should you have a story, best practice, idea, case study, survey, research or other contribution to share, please email me at news (at) hotelemarketer (dot) com (no advertorials, press releases and general spam please!)
Wishing you creative and inspired eMarketing!