Understanding Why Hotels Rank Worst For Data Security And What To Do About It
The hospitality industry shares many of the same data security vulnerabilities as the retail industry — accepting and storing cardholderContinue Reading
Author: Jitendra Jain (JJ)
I lead loyalty, partnerships, revenue, commercial intelligence & insights for 1,400 hotels across EMEA at Marriott International. Here I explore practical AI for hotels as a personal passion: experiments, playbooks, and case studies teams can use now. All opinions and views expressed here are entirely my own.
Interview – Expedia’s Alex Gisbert on the recent Partnership with Yahoo! in Europe
An email Q & A with Expedia’s Alex Gisbert – We talk to Alex about the recent announcement about theContinue Reading
Hotel Social Media Articles and the Diffusion of Innovation
It’s interesting to see how the buzz around social media and related developments has gradually grown over the past twoContinue Reading
Case Studies and ROI – TripAdvisor Business Listings
A recent blog post and case study shared by Mirai, on TripAdvisor’s Business Listings option introduced earlier this year. ManyContinue Reading
Rethinking Hotel Guest Satisfaction and Hotel Website Analytics
I want to share two very simple but powerful ideas that could radically transform the way the hotel industry utilizesContinue Reading
Web 3.0 – The Sensory Web
Here’s a great presentation by a good friend (and extraordinary hotel educator), Lukas Ritzel. Lukas presented on the topic ofContinue Reading
The link between Facebook, Organ Donation and Boiling Frogs
Now that I have your attention with my intriguing post title, allow me to explain just what I mean… andContinue Reading
Pivot – Perhaps the early future of web and media browsers
(This was too good not to share!) Microsoft seems to have plenty of nifty innovations up its sleeve! In thisContinue Reading
Hotel Internet Marketing by 2013 – Are we on Track?
I came across a piece I’d written about 17-18 months ago on the future of hotel internet marketing. The articleContinue Reading
Augmented Reality Maps make their debut
After Blaise Aguera y Arcas offered a tantalizing peek at the world of Microsoft PhotoSynth a couple of years ago,Continue Reading
Hotelemarketer by Jitendra Jain (JJ) 