How Hotel GMs Must Evolve to Lead in the AI Era
While the industry obsesses over algorithms, I believe the real battle of the next decade is cultural. Tomorrow’s standout GeneralContinue Reading
Practical AI for hotels
While the industry obsesses over algorithms, I believe the real battle of the next decade is cultural. Tomorrow’s standout GeneralContinue Reading

I lead loyalty, partnerships, revenue and commercial intelligence for 1,300+ hotels across 30 brands in 80 countries across EMEA. Here I explore practical AI for hotels – experiments, playbooks, and case studies teams can use now. Personal site; views are my own. Subscribe by email
Browsing as You Know It Is About to Change Most people think of a browser as a place to clickContinue Reading
From Prompt to Blockbuster: Make a Movie with You and Your Friends in Seconds Imagine texting a friend: “me andContinue Reading
When you hear “loyalty program,” you think points, tiers, reward charts. But no guest ever stayed an extra night purelyContinue Reading
Let’s get one thing out of the way: yes, it’s really called Nano Banana. Google could’ve named their most advancedContinue Reading
TL;DR ChatGPT’s new Agent mode wants to be your tireless digital intern – clicking, scrolling, and filling forms so youContinue Reading